Beginning on March 23rd our hours are M-F 9 am to 5 pm and on Saturday from 9am – 12 noon.
If you prefer not to come into the store we are offering curbside pickup or delivery to your home or job site.

Hardwood Before You Buy

Knowing what to expect and being prepared will also be a lot less stressful on you, your family and your home.

  • Get a recommendation
  • Installing hardwood flooring is hard, exacting – detailed
  • Have it done by our seasoned professionals

Before installation day

  • Relocate furniture
  • Empty china cabinets and closets
  • Consider removal and disposal of old floor covering
  • Remove it yourself and leave 1 day before install
  • For carpet, leave tack strips and pull out staples

Trim

  • Moldings and baseboards removed for additional costs
  • Installers not responsible for breakage
  • Painted baseboards, woodwork and paint may need retouching (your responsibility)

Subflooring

  • May need to be prepared
  • New subfloor may be required
  • A job best left to the professionals

Door plan

  • Possibility that doors may not clear the new floor and swing free
  • Installers may remove doors and re-hang for an additional cost.
  • For clearance issues, arrange for a qualified carpenter to shave or cut down

Clean-up

  • Waste will be produced
  • Waste collected and disposed of by installers at an additional cost

Installation day

  • Be home and available
  • Be prepared for questions
  • Presence ensures the right wood is installed in the right areas
  • Exact time of arrival cannot be guaranteed, only a time frame

Safety

  • Installers use tools and techniques that can be hazardous
  • Make sure that children and pets are out of the work area
  • Follow through with a walk-through
  • Prior to completion, walk through to ask questions and be clear on any final details

After installation day

  • Establish good ventilation for 48 to 72 hours
  • Being prepared for installation day will make your life and the installers a lot easier